Terms & Conditions
A Legal Disclaimer
The information provided on this website is for general informational purposes only. While Smart Solutions Agency strives to ensure that all content is accurate and up to date, we make no warranties or representations about the completeness, reliability, or suitability of the information or services listed.
By accessing or using this website, you agree that Smart Solutions Agency is not responsible for any direct or indirect losses or damages arising from your use of the site or reliance on its content.
For legal certainty and tailored advice, we recommend consulting a qualified professional before making business or legal decisions.
Terms & Conditions - The Basics
These Terms and Conditions (“T&C”) are the legally binding terms set by Smart Solutions Agency, governing your use of our website and services.
By visiting or engaging with this website, you agree to comply with these terms and to use our services responsibly.
Our T&C outline the rights and responsibilities between you (the “Client”) and Smart Solutions Agency (the “Service Provider”). They ensure clear expectations, fair usage, and transparent business operations.
Who Can Use Our Website
Our services are intended for business owners, entrepreneurs, and individuals 18 years or older who wish to create, scale, or automate their brand online.
By using this website, you confirm that:
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You are legally capable of entering into binding agreements.
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You are using this site for legitimate business purposes.
Our Services
Smart Solutions Agency provides website design, brand scaling, social media management, and business automation services.
Each project is customized according to the client’s needs. Project timelines, deliverables, and prices are agreed upon before work begins.
Pricing: Determined by project scope and client requirements.
Duration: Usually 5–10 business days per project.
Location: Available for clients across South Africa and internationally (virtual).
Smart Solutions Agency reserves the right to modify, expand, or discontinue any service at any time, with or without prior notice.
Payments & Refunds
Payment terms are discussed during consultation and confirmed via written agreement or invoice.
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A deposit is required before work begins.
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Full payment must be made before final delivery of any project.
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Refunds are not issued for completed work or digital products once delivered.
If a client fails to complete payment, Smart Solutions Agency reserves the right to withhold or disable access to any delivered materials or websites until the account is settled.
Intellectual Property
All designs, written content, visuals, and digital systems created by Smart Solutions Agency remain the property of the agency until full payment is received.
After full payment, the client receives the right to use the completed work for business purposes.
Clients may not resell, reproduce, or redistribute Smart Solutions Agency’s work without written consent.
Limitation of Liability
Smart Solutions Agency is not liable for:
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Technical issues beyond our control (e.g., hosting, third-party apps, or server downtime).
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Loss of profits or data due to misuse, negligence, or third-party integrations.
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Delays caused by incomplete information or late feedback from the client.
We guarantee professional service and clear communication but cannot guarantee specific business outcomes such as sales or conversions.
Privacy & Data Protection
We value your privacy. Personal or business data collected during consultations or through forms will only be used to deliver our services or contact you regarding your project.
We will never sell or share your data with third parties without your consent.
Right to Suspend or Cancel
Smart Solutions Agency reserves the right to suspend or cancel a client’s project if:
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Payments are overdue.
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Communication is unresponsive for more than 14 days.
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The client engages in disrespectful, fraudulent, or illegal activity.
In such cases, deposits will not be refunded.
Updates to These Terms
Smart Solutions Agency may update these Terms & Conditions from time to time.
All changes take effect immediately upon being posted on this website.
Clients are encouraged to review this page regularly to stay informed.