Privacy Policy

The explanations and information provided on this page are for general informational purposes only. The content here is not legal advice and should not be relied upon as such.
Smart Solutions Agency cannot know in advance the specific privacy policies you wish to establish between your business and your customers. We therefore recommend that you seek professional legal advice to ensure compliance with your local data protection and privacy laws.

This Privacy Policy explains how Smart Solutions Agency collects, uses, and protects the personal information of visitors and clients.
We are committed to safeguarding your privacy and ensuring that any personal data shared with us is handled responsibly and securely.

By visiting our website or using our services, you consent to the practices described in this policy.

Information We Collect
We may collect and store the following types of information:

• Personal details such as name, email address, phone number, and business name.

• Information submitted through contact forms, service requests, or quote inquiries.

• Data from cookies or analytics tools (such as Google Analytics) to understand website usage and improve user experience.

• Messages sent through chat forms or GoHighLevel CRM integrations.

How We Collect Information
We collect information through:

• Online forms or bookings submitted on our website.

• Email or WhatsApp communication.

• Analytics and tracking tools (cookies, pixels, or similar technologies).

• Automated CRM systems (e.g., GoHighLevel) when you interact with our brand online.

Why We Collect This Information
Smart Solutions Agency collects this data to:

• Respond to inquiries and provide requested services.

• Improve our website, services, and customer experience.

• Send updates, quotes, and project-related communication.

• Maintain client records and billing information.

• Analyze website traffic and marketing performance.

We only collect the data necessary for legitimate business purposes and do not sell or rent personal information to third parties.
How We Store and Protect Information
We use secure servers, password protection, and encryption tools to store all collected information.
Any data processed through third-party tools (e.g., GoHighLevel, Wix, Payoneer) is subject to their own security and privacy policies.
Smart Solutions Agency takes reasonable steps to prevent unauthorized access, alteration, or disclosure of your personal data.
Sharing Information with Third Parties
We only share your information with trusted partners or service providers who help us deliver our services — such as website hosting platforms, payment processors, and CRM tools.
These partners are required to protect your information and use it solely for the agreed purpose.
We do not sell or share your personal information for marketing purposes without your explicit consent.
Cookies and Tracking
Our website uses cookies to enhance user experience and track performance metrics.
You can choose to disable cookies in your browser settings; however, this may affect certain website features or functionality.
Your Data Rights
As a visitor or client, you have the right to:

• Request access to the personal data we hold about you.

• Ask for corrections or updates to your information.

• Request deletion of your data (subject to legal and contractual obligations).

• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us.
Minors’ Privacy
Our website and services are not directed at individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the data immediately.
Updates to This Policy
Smart Solutions Agency reserves the right to update or revise this Privacy Policy as needed.
Any changes will be posted on this page with the updated effective date.
We encourage you to review this page periodically to stay informed about how we protect your data.